Welcome to James Explores. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: Name, email address, phone number, and payment details when making a booking or inquiry.
- Browsing Data: IP address, browser type, device information, and pages visited to improve our services.
- Communication Data: Information you provide when contacting us via email or support channels.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our services, including bookings and inquiries.
- To personalize your experience on our website.
- To process payments and prevent fraudulent activities.
- To communicate with you regarding updates, promotions, or support.
- To improve our website functionality and user experience.
3. How We Protect Your Information
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online platform can guarantee 100% security, so we encourage users to take necessary precautions when sharing personal information.
4. Third-Party Services
We may use third-party service providers, such as payment processors and analytics tools, to enhance our services. These third parties may have access to your data solely for operational purposes and are required to comply with data protection laws.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, track site usage, and improve our services. By using our website, you consent to the use of cookies. You can manage or disable cookies in your browser settings.
6. Data Retention
We retain personal information only as long as necessary for business purposes, legal compliance, or security measures. Once data is no longer needed, we securely delete or anonymize it.
7. Opt-Out and Your Rights
You have the right to:
- Opt-Out of Marketing Communications – You can unsubscribe from promotional emails by clicking the “unsubscribe” link in any email or by contacting us.
- Request Data Deletion – You can request to have your personal information removed from our systems.
- Update or Correct Your Data – If your information changes, you can contact us to update it.
To exercise your rights or opt out of specific data processing activities, please email us at [email protected] with your request.
8. International Data Transfers
As a worldwide business, we may store or process your data in different locations. By using our services, you consent to the transfer of your data to jurisdictions that may have different data protection laws.
9. Changes to This Privacy Policy
We may update this policy from time to time.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:[email protected]